EXPLORANDO APLICATIVOS DE IA COMO RECURSO TERAPÊUTICO: A PROBLEMATIZAÇÃO

Área temática: Tecnologia e Saúde

Abstract

The advancement of digital technologies has transformed the way mental health care is delivered, with artificial intelligence (AI) applications being one of the most debated topics today. These tools have the potential to expand access to therapeutic listening, enabling interactions mediated by virtual assistants. The purpose of this study is to conduct a critical analysis of the limitations and implications associated with the use of AI applications as therapeutic tools, based on a theoretical and critical review. Scientific articles, user reports, and professional perspectives were examined using a qualitative and exploratory approach. The findings indicate that, although they offer benefits such as greater accessibility, lower cost, and immediacy, these applications face notable limitations, including the absence of human connection, the possibility of misinterpretation, and vulnerability in handling complex clinical situations. Furthermore, ethical concerns arise regarding data security, regulation of practice, and the potential devaluation of psychological listening. The conclusion is that while AI applications may be beneficial as complementary resources in the field of mental health, their adoption requires caution, professional supervision, and proper regulation. Exclusive reliance on these tools may compromise the quality of care and overlook fundamental aspects of clinical practice, such as empathy and professional judgment.